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Please have a look at those text that should help you progress into advanced learning with SuperMemo:
Please have a look at those text that should help you progress into advanced learning with SuperMemo:


* First steps (3 min): http://help.supermemo.org/wiki/Introduction
* [[Introduction|First steps]] (3 min)
* Your top 20 skills (1 month): http://help.supermemo.org/wiki/Step-by-step_to_SuperMemo_mastery
* [[Step-by-step_to_SuperMemo_mastery|Your top 20 skills]] (1 month)
* Incremental learning (1 year and beyond): http://help.supermemo.org/wiki/Incremental_learning
* [[Incremental learning]] (1 year and beyond)


= Help =
= Help =

Revision as of 05:05, 4 June 2016

Intro

If these are your first hours with SuperMemo 17, this page includes some startup information that you might find useful.

Purchase

  • your order is entirely electronic, i.e. you will not receive a copy of the program by airmail

Download

  • if you have not managed to download the program please write to receive assistance

Installation

  • run the downloaded file (sm17inst.exe) to install SuperMemo. Note that newer Windows will complain of lack of digital signature marking the file as "Unknown Publisher". You can ignore that warning by choosing More info, and Run anyway (in Windows)
  • if you have not installed SuperMemo yet, see installation instructions

Password

  • please use File : Installation : Input password, or use Ctrl+i, to insert the unlock password. You should have already received your password via e-mail
  • you are not likely to need the password again. You can always get it from us by via e-mail on request
  • if you cannot provide the password because File : Installation : Input password is inactive, your SuperMemo must have already been unlocked
  • if you get a message "Wrong password" please check if (1) your CapsLock is off, (2) you used capital letters in the password where needed, and (3) if you are using SuperMemo 17 (i.e. not SuperMemo 2008, SuperMemo 15, or SuperMemo 17 Beta or Gamma, etc.). Use Help : About in SuperMemo to see which version you are using. The best way to insert the password is to just paste it from Startup Instructions e-mail
  • for more details see: Unlocking SuperMemo

First steps

Please have a look at those text that should help you progress into advanced learning with SuperMemo:

Help

  • use F1 in SuperMemo to open help pages relevant to the context
  • you can post your questions at supermemopedia.com. You can register under your name or use universal user: "SuperMemoUser" with password "SuperMemo".

E-mail

If you need help, use Help : E-mail : Bug report in SuperMemo to include your system data in your inquiries.

Other useful e-mail addresses:

  • use help2016(AT)supermemo.org to get help
  • use bug2016(AT)supermemo.org to report problems
  • use shop2016(AT)supermemo.org to receive instructions, passwords, download links, etc.

If you do not get a reply to your inquiries, please check your mail spam folder, or write again. If you have problems with getting in touch via e-mail, you can always communicate your problems via supermemopedia.com. You can register under your name or use universal user: "SuperMemoUser" with password "SuperMemo".

Upgrading collections

  • you may need to download SuperMemo 16 to upgrade older collections. SuperMemo 16 is free for users of SuperMemo 17. You can receive a download link upon request
  • if you have a mature learning process going on in your collection, use F7 and Compute to compute accurate DSR model data (that makes the new algorithm run effectively)

Bugs

Current version of SuperMemo 17 is dated June 2, 2016. If your version is older, please update using sm17inst.exe.

Current version still contains annoying bugs that will be fixed promptly (in a matter of days):

  • final drill and pending stages of learning are reversed. This makes final drill and learning new material difficult
  • items that include Repetition=0 in repetition history in upgraded collections will be ignored by Algorithm SM-17 (no R:S variables computed)

SuperMemopedia: questions, suggestions, reports, and problems

Supermemopedia.com is your best place to receive help, report bugs and suggest improvements to SuperMemo.

To post your questions:

  1. Go to http://supermemopedia.com
  2. Click "Log in" (top right corner)
  3. Type Username: "SuperMemoUser"
  4. Type Password: "SuperMemo"
  5. Click the "Log in" button
  6. Click Ask Your Question (on the left)